300 SMS Credits
SMS credit packages are only applicable when you already have a valid Unlimited/Rolling Monthly Plan in place- and are used for when you:
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Change the report pace of your GPS tracker (Options from every 5 seconds to 60 minutes)
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Opt to receive Motion Alerts via
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Set up Zone Alerts
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If you have an SOS feature on your GPS tracker
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If you do an Instant Locate on your device
Please note: As an alternative to SMS messages you can receive push notifications and/or email alerts on your phone for movement alerts, SOS alerts and Zone Alerts. These are free messages.
SMS credits are valid for 12 months from the date they are applied to your device.
Topping up an existing tracker: Returning customers topping up existing tracker(s), simply add your desired credit package to your basket and proceed to check out. On the checkout page there will be a box to enter your Device ID/Account ID(s) that you would like the credits applied to. For new customers, you will be sent a Device/Account ID when you purchase your new GPS tracker. You can then use this ID as a reference for future Top Up Credit purchases.
For a new GPS tracker: If you are purchasing your credit package at the same time as a new GPS tracker, your credits will be automatically programmed to start on the day your new tracker is delivered to you. You will not need to activate your credits- and your tracking device will be ready to use straight away.
Credits purchased online out of office hours will still be added to your tracking device(s) remotely. Please be aware this may take up to one hour. Credits purchased after 22:00 may not be added until the following morning.
